Frequently Asked Questions
Ordering
- What is the minimum order amount?
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All orders must meet our minimum value of $100 to ensure quality service and processing efficiency. Smaller orders cannot be accepted.
- How do I place an order?
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Browse our Shop, select desired products, add them to your cart, and complete checkout. You will receive an order confirmation email with payment instructions.
- Can I cancel or change my order?
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Orders are manually processed for accuracy and compliance. Please contact our support team immediately after ordering to request changes or cancellation; requests received after payment may not be reversible.
Payment
- What payment methods do you accept?
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We accept several secure payment methods:
- IBAN Bank Transfer
- Revolut
- Bitcoin
- Apple Pay
- Zelle
- Chime
- How is payment processed?
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After placing your order, you receive detailed payment instructions. All payments are manually verified before processing shipment to ensure security and accuracy.
Shipping & Delivery
- Where do you ship to?
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We ship worldwide with discreet packaging. Customers are responsible for confirming the legal status of ordered products in their jurisdiction.
- How long does shipping take?
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Shipping times depend on your location and chosen method but generally range from 7-21 business days for standard shipping, with expedited options available.
- Can I track my order?
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Yes, once shipped, you will receive a tracking number via email to monitor your package delivery.
Returns & Refunds
- What is your refund policy?
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Refunds are considered for damaged products, incorrect orders, or non-delivery. Requests must be made within 7 days of receipt. See our detailed Refund Policy for full information.
- How do I return an order?
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Contact support promptly with order details. Returned products must be unopened and in original packaging. See our Return Policy for step-by-step instructions.
Customer Support
- How can I contact support?
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Contact us anytime via email at contact@magic-psychedelics.com or use our 24/7 live chat for quick assistance.
- What if my question isnβt answered here?
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Please reach out through our contact channels. Our knowledgeable team is happy to assist with any inquiries or support you need.